Shipping policy

How Does Delivery Work?

We ship on business days (Monday–Friday).
Please allow 1–3 business days for our team to process, prepare, and carefully package your order before shipment.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

If your order does not arrive within the estimated delivery time, please contact us so we can check the status with the carrier.

Shipping Origin

Orders are shipped from our U.S. warehouse or international fulfillment partners, depending on destination and product availability.

Delivery Time

Please note: The delivery times below do not include the processing time of 1–3 business days.

United States

Estimated delivery time: 3–7 business days after shipment

United Kingdom

Estimated delivery time: 7–21 business days after shipment

Australia

Estimated delivery time: 7–21 business days after shipment

Delivery times may vary due to customs clearance, carrier delays, weather conditions, or peak seasons.

Delivery times are estimates and not guaranteed.

Shipping Coverage

We currently ship to the following regions:

United States
United Kingdom
Australia

If your country is not listed above, please contact us before placing an order so we can confirm shipping availability.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.
International shipping rates may vary depending on destination and carrier.

Taxes & Duties

For international orders, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and are determined by local authorities.

Incorrect Delivery Address

Orders are shipped to the delivery address provided at checkout.
Please ensure that all address details are accurate and complete, including the correct postal or ZIP code.

If an order is delayed, returned, or lost due to an incorrect or incomplete address provided by the customer, we are not responsible for the delay.
Additional shipping charges may apply, and we reserve the right to allow up to 10 business days before reshipping an order.